Privacy policy

www.brotege.com

Type of website: Ecommerce
Effective date: 20th day of September, 2024

www.brotege.com (the "Site") is owned and operated by Brotege. Brotege is the data controller and can be contacted at:

Email: bros@brotege.com
Address: 7610 Beverly Blvd #0946, Los Angeles, CA 90048-6557

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected; and
  4. The rights of Site users.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the General Data Protection Regulation (GDPR). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint one under Article 37 of the GDPR.

Consent

By using our Site, users agree to:

  1. The conditions set out in this Privacy Policy.

When the legal basis for processing your personal data is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the legality of processing completed before withdrawal.

How to withdraw consent:

  • Access your account settings on our website and update your privacy preferences.
  • Contact customer support via email or a dedicated support form.
  • Click the "unsubscribe" link in any marketing emails.
  • Send a formal request to withdraw consent by email to our privacy team.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases:

  1. Users have provided their consent to process their data for specific purposes; and
  2. Processing personal data is necessary for us to pursue a legitimate interest, provided this interest is not overridden by users' rights and freedoms.

Our legitimate interests include:

  • Ensuring customer satisfaction and delivering products that meet expectations.
  • Managing subscriptions and product orders, ensuring smooth operations and timely delivery.
  • Improving our website and services by analyzing customer behavior and feedback.
  • Providing customer support and resolving issues.
  • Marketing relevant products to previous customers.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect additional data without notifying you.

Data collected automatically:

  • Content viewed.

Data collected in a non-automatic way:

  • First and last name;
  • Email address;
  • Phone number;
  • Address;
  • Payment information; and
  • Auto-fill data.

Methods of data collection:

  • We may use Shopify Analytics to collect data on user interactions and site performance for the purpose of improving our services and user experience.

How We Use Personal Data

Data collected on our Site will only be used for purposes specified in this Privacy Policy.

  • Automatically collected data: Used for statistics.
  • Data collected from user actions: We may use Shopify Analytics to collect data on user interactions and site performance for the purpose of improving our services and user experience.

Who We Share Personal Data With

Employees: We may disclose user data to employees who need access to fulfill the purposes set out in this policy.

Other Disclosures: We will not sell or share your data with third parties, except in the following cases:

  • If required by law;
  • If required for legal proceedings;
  • To protect our legal rights;
  • To buyers or potential buyers of the company.

If you follow hyperlinks from our Site to another site, we are not responsible for their privacy policies.

How Long We Store Personal Data

User data will be stored until the purpose for which the data was collected has been achieved.
You will be notified if your data is kept for longer.

How We Protect Your Personal Data

While we take reasonable precautions to secure user data, the internet can be insecure. We cannot guarantee full security beyond what is reasonably practical.

Your Rights as a User

Under the GDPR, you have the following rights:

  1. Right to be informed;
  2. Right of access;
  3. Right to rectification;
  4. Right to erasure;
  5. Right to restrict processing;
  6. Right to data portability; and
  7. Right to object.

Children

We do not knowingly collect or use personal data from children under 16. If we learn we have done so, the data will be deleted as soon as possible. If a child under 16 has provided data, their parent or guardian may contact us.

How to Access, Modify, Delete, or Challenge the Data Collected

To exercise your rights under the GDPR, please contact our privacy officer here:
[Contact Information]

Do Not Track Notice

We do not track users over time or across third-party websites, so we do not respond to browser-initiated DNT signals.

How to Opt-Out of Data Collection, Use, or Disclosure

You can opt out of data use for marketing emails by clicking "unsubscribe" or updating your email preferences.

Modifications

This Privacy Policy may be amended from time to time. The "Effective Date" will be updated. Users should periodically review this Privacy Policy for changes. We may notify users by email of significant updates.

Complaints

If you have complaints about our data processing, contact us through the methods listed in the Contact Information section. If unsatisfied, you may also contact a supervisory authority.

Contact Information

If you have any questions, concerns, or complaints, contact bros@brotege.com.